FORMULA 1® AUSTRALIAN GRAND PRIX™
Statement of Works
Formula 1® Australian Grand Prix™ has procured CommandPost® to play a crucial role within the event’s Security by Design Framework, enhance stakeholder coordination, improve situational awareness, elevate consumer experience, and streamline operational efficiency.
CommandPost® has been embedded within the event’s Command, Control, Communication and Coordination (C4) structure. This includes the deployment of multi-layered permissions and workflows that reflect the distinct command arrangements of each stakeholder group – event owner, security contractor, traffic management, government agencies, and emergency services – ensuring real-time shared understanding across multiple functional teams.
This tailored configuration utilised both the desktop and mobile interface to enable seamless tasking, live issue tracking and escalation. Embedded a proactive and proactive approach to identifying emerging risks, enabling multi-stakeholder communication, it has ensured the timely resolution of issues.
CommandPost®’s critical messaging capability has deployed the instant dissemination of messaging to ticket holders and personnel for targeted, timely and operationally relevant communications. Through seamless integration with live ticketing and sales data, geo-targeted alerts could be issued or pre-scheduled to align with the event program activity and to elevate the consumer experience.
To further enhance the consumer experience, CommandPost® enabled its two-way public hotline. Again, by utilising sales and ticketing data, inbound messages could be received from ticket holders, which automatically displayed key ticket holder’s details, including location, for customer service teams to provide a truly personalised response. This innovative feature not only personalised engagement at scale, but it has facilitated early identification of emerging issues – before they become operational or reputational risks.
Finally, to support response capabilities, CommandPost® GIS Specialists georeferenced CAD plans, precisely mapping temporary infrastructure and key assets using exact spatial coordinates. This, combined with the core feature-set, enabled instantaneous search-and-locate functionality, allowing personnel to pinpoint infrastructure, align stakeholders with a shared understanding, and to overlay live incident data across the event within seconds.
The implementation of CommandPost® has not only resulted in an increase in data capture, improved multi-agency coordination, improved operational efficiency, but it has also elevated consumer experience. CommandPost® is proud to continue its support of the Formula 1® Australian Grand Prix™, contributing to the event’s safety, operational excellence, and global reputation as a premier international event.
About: Formula 1® Australian Grand Prix™
Melbourne’s premier event, Formula 1® Australian Grand Prix™ draws record crowds to the Albert Park Grand Prix™ circuit each year. Melbourne has been hosting this event, as part of the Formula 1® World Championship, since 1996.